| APOLOGISING |
| FORMAL | INFORMAL |
| I would just like to apologise forforgetting your birthday. | I'm really sorry I forgot your birthday. |
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| EXPLAINING |
| FORMAL | INFORMAL |
| The first step would be to | What you need to do is... |
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| EXPRESSING ENTHUSIASM |
| FORMAL | INFORMAL |
| I would just like to say I think that is excellent news. | I think that's fantastic news! |
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| EXPRESSING PREFERENCES |
| FORMAL | INFORMAL |
| I would rather visit... | I'd really prefer to visit... |
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| REQUESTING INFORMATION |
| FORMAL | INFORMAL |
| I would really appreciate it if you couldforward the train times to me. | Can you send me the train times? |
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| THANKING |
| FORMAL | INFORMAL |
| I just want to express my sincere thanksfor all you have done. | Thanks a lot for everything you did for us. |
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| SUGGESTING |
| FORMAL | INFORMAL |
| I recommend going to a Spanish restaurant. | You really must go to a Spanish restaurant.
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